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Box Office Policies
How to Fringe: You will need a Fringe Button and a seat token to enter the theater.
Minnesota Fringe Box Offices are located near the entrance of all venues in the Festival. The Festival Button can be purchased at any box office, and everyone needs one to Fringe.
Instead of paper tickets, we use reusable tokens at each venue. You will receive your seat token at the box office when you buy or redeem your ticket, then turn it in to the usher when you enter the theater.
Our box offices are cashless, so please either bring a credit card/check to purchase, or present your Multi-Show Pass, VIP Pass, Show Comp, or Ticket Voucher to redeem.
Tickets for specific shows may be purchased online until midnight the day before a performance, or at the venue of that performance starting approximately 30 minutes prior to the show start time. All ticket sales will include a $3 processing fee per order. Online presales stop at 11:59pm the day before a show.
Fringe shows start on time, and for the safety of all concerned, we cannot accommodate late seating or readmission.
Buttons
Everyone attending the Minnesota Fringe Festival needs to purchase a Festival button. This one-time purchase contributes to the cost of planning and running our annual celebration of the performing arts. Buttons can be purchased at any Preview event, or at any box office during the festival.
The Festival button is your gateway to the Festival and you will not be permitted into the theater without it. Think of it like a Festival passport and a way to support operations and future programming - the button is admission to the Festival, and the ticket is admission to the show.
Your Festival button can be redeemed at local restaurants in neighborhoods throughout the Festival thanks to our generous community members. Check out our Button Deal page to learn more. And, if you subscribe to our Fringe File Newsletter, the Festival button will also earn you discounts to theater around town year-round!
Tickets
Your ticket supports our art; It’s that simple! 70% of all ticket sales are paid directly to the artists on stage. When you buy a ticket to a show, you, adventurous audience member, are supporting adventurous art. THANK YOU!
Pre-Sales - 75% of all tickets are available for sale in advance online up through 11:59pm the day before a show. Pre-sale tickets total $20 ($17 ticket + $3 processing fee). You will not receive a physical ticket when you reserve a seat online. Simply give your name to the box office personnel when you show up to the performance. We use reusable tokens (issued to you at the box office) instead of paper tickets. The token is your access to the theater.
Walk up Sales - 25% of all tickets are reserved for walk-up sales on the day of the show, starting ~30 minutes prior to showtime at each venue. Tickets purchased at the door total $20 ($17 ticket + $3 processing fee). Some shows sell out within minutes of the box office opening. To guarantee that you'll see a show, purchase online in advance through pre-sales.
Passholders - You can purchase a discounted Multi-Show Pass with 5 or 10 tickets pre-loaded or a Fringe with Benefits membership with an all access VIP pass online through June 30, at Preview events, and in the Fringe offices until sold out. 10 Show Passes are $130, 5 Show Passes are $75. Fringe with Benefits membership prices vary by type.
All Multi-show passes provide access to any show, at any venue, on any day of the festival, provided there is not a sellout, and are transferable and shareable. Simply present your pass at the box office of the show you want to see in exchange for a seat token to enter the theater. If you would like to reserve a seat in advance to guarantee entrance to a specific show, visit the individual show page to purchase an online Passholder Reservation for $3.
Passholder Reservations - 5-Show, 10-Show, VIP Pass, Show Comp, and Ticket Voucher holders can reserve a seat online in advance for $3. Pass, Comp, and Voucher holders are welcome to take advantage of day-of walk up tickets. Simply find the box office personnel to swipe your pass or turn in your comp or voucher and collect your token.
Free First Performance for Students - Patrons with a valid Student ID are eligible to claim 1 of 6 FREE tickets held at each first performance of 99 Fringe Festival productions. Students can be of any age and from any college, university, or high school, but their ID must be current. These free tickets will be available at individual box offices until 5 minutes prior to show start.
Free Admission to Access Performances - Patrons requiring access services are eligible to claim 1 of 6 FREE tickets held at all performances with access services provided (ASL Interpretation, Audio Description). Patrons should proceed to the Box Office and identify themselves as an audience member using access services where they will be greeted by the access provider and offered early entry and priority seating to ensure the best vantage point for using the services. These free tickets will be available at individual box offices until 5 minutes prior to show start.
*NOTE: Our Festival takes a full year to plan, but it is a constantly moving target - especially in light of the pandemic. That means shows get added and dropped all the way up to and through the Festival. If you see a show page without ticketing, it may be because we just added it and we are waiting on some information from the artist. Feel free to notify us of your concern at boxoffice@fringefestival.org.
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Type of Purchase
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Ticket Price
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Reservation Price
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Processing Fee |
Total Cost per Show
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Risk/Reward
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|---|---|---|---|---|---|
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Walk up Sales
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$17
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N/A
|
$3 |
$20
|
Risk of not seeing that show if sold out.
|
|
Walk up Sales for Passholders
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Ticket included with pass purchase
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N/A
|
N/A |
Tickets included with pass purchase
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Volume ticket discount, risk of not seeing that show if sold out.
|
|
Pre-Sales
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$17
|
N/A
|
$3 |
$20
|
Guaranteed to see that show.
|
|
Passholder Reservations
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N/A
|
$3 per show
|
N/A |
$3 [+ initial cost of the pass]
|
Volume ticket discount, and guaranteed to see that show.
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| Free First Performance for Students | $0 with valid Student ID | N/A | N/A | $0 | 1 of 6 free tickets at each first performance available until 5 minutes to show start |
| Free Admission to Access Performances |
$0 for patrons requiring access services | N/A | N/A | $0 | 1 of 6 free tickets at each performance with access service provided available until 5 minutes to show start |
Accessible Shows
Need a show that has Audio Description (AD), American Sign Language (ASL) Interpretation or is suitable for patrons with visual or hearing impairments? Check out our Accessibility Page for a list of shows.
Tip the Artists!
Have you noticed the dollar emoji on some of the individual show pages? That is a button that takes you directly to the artist's Venmo/PayPal/Cash.me account if you want to support them even more! Not all artists will have a tip jar! If a show page doesn't have a dollar emoji on it, that artist did not elect to use a tip jar up.
**HOT TIP: You must be logged into your Venmo/PayPal/Cash.me account for those links to work. If you get an error, just log in, return to the artist's show page, and click the dollar emoji once more.
Refunds / Exchanges
There are no refunds or exchanges for missed performances or late arrival. If a performance is cancelled by the artist, we will reach out to folks who purchased in advance to reschedule or refund.
We want everyone to have a fantastic Fringe experience. If any issues arise, please reach out. We’ll find a solution! For ticket or pass issues, email boxoffice@fringefestival.org with your full name, phone number, and details. If anything else comes up, send your question / comment to info@fringefestival.org. All inquires will receive a response.